Who we are
We know how important it is to keep your personal information private and secure, especially online. Frontierair Heating and Air Conditioning Inc. is committed to protecting your privacy as outlined in our policies below. This Privacy Policy was created to inform you what information we collect when you visit frontierair.ca and how that information is used by us.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Additional information
The personal information you provide us is used for processing and completing your order. We will never share your personal details with any other entity or third-party unless it relates specifically to providing you with the products or services you requested from us. We may use the information we collect to notify you about new products, events, or special offers. If you have any questions or comments concerning your privacy, please feel free to contact us at info@frontierair.ca
What Information Does Frontierair Heating and Air Conditioning Inc. Collect?
We receive and occasionally store information you provide on our website. You may opt-out to provide certain personal information at any time. We use your information to respond to information requests, to provide you with the products or services you requested, to provide you with a personal shopping experience, and to communicate with you. Frontierair Heating and Air Conditioning Inc. is the owner of all information collected on this site and will never share with any third party.
We do not sell or rent any of our customers’ personal information to any unrelated third party. Unless expressly provided in this policy, we will not share your personal details with any other entity or third-party unless it relates to providing you with the information, products or services you requested from us or otherwise to provide you with a better shopping experience.
Our website uses web forms through which you may provide us with information, such as your name, addresses, e-mail addresses, phone numbers, birthday and pertinent financial information. Frontierair Heating and Air Conditioning Inc. collects this information and will use this information to provide the products, materials or services you request, and to send you promotional and news oriented information.
We collect demographic and profile data. We use this data to enhance your shopping experiences at frontierair.ca. We will also use this data to provide you with information which we believe you may have interest in, and to display website content according to what we determine you will prefer.
Cookies
As you browse Frontierair Heating and Air Conditioning Inc., advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with Frontierair Heating and Air Conditioning Inc.
The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of AdRoll and their partners’ targeted advertising.
Third-Party Advertising Partners We use third-party service providers to serve advertisements (banners or links) on our behalf across the Internet. These advertising service providers may collect non-identifiable information about your visits to our website, and your interactions with our products and services. Such non-identifiable information does not include your name, address, e-mail address or other personal information. The information is collected through the use of cookies and pixel tags (also known as action tags), which is industry-standard technology used by most major websites.
In addition to the information about your visits to our website, our service providers may also use the information about your visits to other websites to target advertisements for products and services available from Frontierair Heating and Air Conditioning Inc.
How Secure Is My Personal Information?
frontierair.ca incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through this Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit our Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall. While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.
Updates to this Policy
If we change or update this Privacy Policy, we will post changes and updates on this Site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated.